Refund policy

H2BU Refund & Return Policy

Last updated: [Dec 4th]

At H2BU / HATETOBEYOU, we move with intention. Please read this policy before purchasing.

All Sales Are Final

All sales are final.
We do not offer refunds, returns for money back, chargebacks, or store credit.

Once an order is placed and confirmed, it cannot be canceled.

Size Exchanges 

We don’t offer size exchanges !

To contact us :

  1. Contact us first by emailing thehatetobeyou@gmail.com or messaging a team member.


Wrong Item / Damaged Item

If we sent the wrong item or your order arrived damaged, contact us within 48 hours of delivery with:

  • your order number

  • clear photos of the issue

We’ll make it right.

Contact

For exchange requests or questions:
Email: h2busterling@gmail.com
Subject line: “Exchange Request – Order #_____”